Data Protection and Privacy Policy

Rhema FCI Durban operates three websites including rhemadurban.co.za. It is Rhema FCI’s policy to respect your privacy regarding any information collected while operating its websites as Rhema FCI takes the protection of your data seriously in all of its processing.

Consent

IT WILL BE VERY DIFFICULT AND IN SOME CASES EVEN IMPOSSIBLE FOR RHEMA FCI TO PROVIDE YOU SERVICES IF YOU REFUSE TO ALLOW RHEMA FCI TO PROCESS YOUR DATA. FOR THIS REASON, BY PROVIDING RHEMA FCI WITH YOUR DATA, YOU EXPLICITLY AGREE TO THE PROCESSING OF YOUR DATA FOR THE PURPOSES MENTIONED HEREINAFTER AND TO BE LEGALLY BOUND BY AND EXPLICITLY CONSENT TO THIS DATA PROTECTION AND PRIVACY POLICY, AS IT MAY BE AMENDED FROM TIME TO TIME. IF YOU DO NOT AGREE TO THIS DATA PROTECTION AND PRIVACY POLICY OR CANNOT FORM A LEGALLY BINDING CONTRACT, YOU ARE NOT PERMITTED TO PROVIDE RHEMA FCI WITH ANY DATA.

YOU MAY DELETE YOUR ACCOUNT ON RHEMA FCI DURBAN’S WEBSITES AT ANY TIME BY LOGGING INTO YOUR ACCOUNT AND DELETING YOUR PROFILE (UNDER ‘SETTINGS’, THEN ‘ACCOUNT’, THEN CLICK ‘DELETE ACCOUNT’ AT THE BOTTOM OF THE PAGE). IF YOU HAVE PROVIDED RHEMA FCI WITH OTHER DATA IN ADDITION TO THOSE AVAILABLE ON YOUR ACCOUNT, YOU ALSO HAVE THE RIGHT TO WITHDRAW YOUR CONSENT TO THE PROCESSING OF SUCH DATA AT ANY TIME BY CONTACTING THE DATA PROTECTION OFFICER AT INFO@RHEMADURBAN.CO.ZA. SHOULD YOU WITHDRAW YOUR CONSENT TO THE PROCESSING OF YOUR DATA, YOU ARE HEREBY INFORMED THAT SUCH WITHDRAWAL MAY PREVENT RHEMA FCI FROM PROVIDING ALL OR CERTAIN OF ITS AVAILABLE SERVICES. THIS DATA PROTECTION AND PRIVACY POLICY IS WITHOUT PREJUDICE OF YOUR RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY, IF NECESSARY.

Data controller, data controller’s representative and Data Protection Officer

FCI Ministries International. P.O Box 201904 Durban North, Durban, South Africa 4051.

Wesley Bradford Sing is the data protection officer. You can contact him by sending an email at info@rhemadurban.co.za

Scope of this Data Protection and Privacy Policy

This Data Protection and Privacy Policy applies to the services offered by Rhema FCI through its websites.

This Data Protection and Privacy Policy does not apply to services offered by other companies or individuals. This Data Protection and Privacy Policy does not cover the activities performed by other companies and organizations who advertise Rhema FCI’s services or any third party operating any website to which Rhema  FCI’s Websites may contain a link.

Data collected and purposes of the collection

Non-personal data

Like most website operators, Rhema FCI collects from visitors of Rhema FCI’s websites non-personal data of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site and the date and time of each visitor request. Rhema FCI’s purposes in collecting such non-personal data are to optimize users’ experience of the Rhema FCI’s websites and render them more user-friendly, better understand how visitors use Rhema FCI’s websites and analyze their behavior for statistical purposes, for example by monitoring the most popular service accounts on the Rhema FCI’s websites. From time to time, Rhema FCI may release non-personal data in the aggregate, e.g., by publishing a report on trends in the usage of its websites. Rhema FCI may display this information publicly or provide it to third parties.

Personal data

Certain users of Rhema FCI’s websites choose to interact with Rhema FCI’s in ways that require Rhema FCI to gather personal data. Rhema FCI does not collect and process more personal data than is necessary to fulfill the purposes for which personal data is collected and processed. The amount and type of personal data that Rhema FCI gathers depends on the nature of the interaction, as detailed below.

  • Registered users:users who sign up on Rhema FCI’s websites are required to provide a username and email address for identification purposes. Rhema FCI’s also collects Internet Protocol (IP) addresses for security reasons.
  • Donations:when you make a donation to a charity on Rhema FCI, whether directly on the charity page or on a fundraising page, Rhema FCI collects a variety of personal data about you in order to properly process your donation. This personal data may include your name, address, phone number, email address, the message you have written to the charity or fundraiser and the donation amount. Rhema FCI shares this information with the charity(ies) to whom you have designated your donation so that the charity can enter you into their database of supporters. Rhema FCI encourages you to review the privacy policy of a particular organization before making a donation.
  • Transactions with Rhema FCI:those who engage in transactions with Rhema FCI (e.g. representative of the charities making payments on behalf of the charities) are asked to provide additional information, including the personal and financial information required to process those transactions. In each case, Rhema FCI collects such information only insofar as is necessary or appropriate to fulfill the purpose of the data subject’s interaction with Rhema FCI.
  • Support:if you send Rhema FCI a request (for example via a support email or via one of Rhema FCI feedback mechanisms), Rhema FCI reserves the right to publish it in order to help Rhema FCI clarify or respond to your request or to help Rhema FCI support other users.
  • Legal and other purposes:Rhema FCI may process personal data (a) to the extent necessary for compliance with a legal obligation to which Rhema FCI is subject, (b) to respond to requests from competent public and government authorities, (c) to perform a task carried out in the public interest, (d) to enforce this Data Protection and Privacy Policy and (e) to protect Rhema FCI’s legitimate interests (in such a case, Rhema FCI will disclose to you the legitimate interests at stake).

Rhema FCI will not rent or sell personal data to anyone and will ask your consent before using personal data for a purpose other than those set out in this Data Protection and Privacy Policy, subject to mandatory laws.

Requests

You have the right to access and update your personal data at any time through your account on Rhema FCI’s websites.

In addition and to the extent applicable, you are entitled to submit a request to the Data Protection Officer in order to:

  • have access to your personal data and obtain information in relation thereto (i.e. purposes of the processing, categories of personal data concerned, recipients to whom personal data have been or will be disclosed, etc.);
  • rectify your personal data;
  • erase your personal data, unless retention of personal data is required by any applicable law or competent court or authority;
  • restrict or object to the processing of your personal data; and
  • receive, or request Rhema FCI to transmit to another designated person or entity, your personal data in a structured, commonly used and machine-readable format.

To exercise any of the abovementioned rights, please contact the Data Protection Officer at info@rhemadurban.co.za, who will subsequently confirm you the execution of your request.

If requests are manifestly unfounded or excessive, in particular because of their repetitive character, Rhema FCI reserves its right to either charge a reasonable fee taking into account the request or refuse to act on the request.

Without prejudice of non-personal data, Rhema FCI and/or the Data Protection Officer may request the provision of additional information to confirm the identity of the data subject if they have reasonable doubts concerning the identity of the person making the request.

Duration of storage

General and personal data will be kept by Rhema FCI only as long as it is necessary for the purposes for which they have been provided, unless retention of data is required by any applicable law or competent court or authority or for statistical or archiving purposes.

Location of storage

  • User data:your user information (i.e. name, email address, etc.) are stored in Rhema FCI’s servers which are located in a third party provider’s data center in Cape Town. South Africa. Credit card credentials: whenever you make a payment through Rhema FCI’s websites, credit card credentials are stored with Rhema FCI’s acquiring partner,
  • Security measures

Rhema FCI’s has taken and will maintain appropriate technical and organizational security measures in particular to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction or damage and ensure the ongoing confidentiality, integrity, availability of personal data and resilience of the systems and services used for processing of personal data. Rhema FCI will test and review the efficiency of the implemented technical and organizational measures on a regular basis.

Rhema FCI’s staff

Your personal data will be made available only to the members of Rhema FCI’s staff who need to have access to such personal data to perform the purposes for which personal data have been provided. Such members of Rhema FCI’s staff have been instructed with respect to and have committed to comply with the contractual and legal data protection obligations.

Your obligations

You must ensure that data you provide Rhema FCI with are:

  • correct;
  • accurate;
  • current;
  • truthful; and
  • compliant with any applicable laws.

In particular, since Rhema FCI will mainly use email communications with you, you are required to notify Rhema FCI or the Data Protection Officer of any modification of your email address. Alternatively, you can directly update your contact profile on your account.

Insofar as you provide Rhema FCI with personal data about third parties, you represent and warrant that you have the right to share this personal data and where necessary have obtained sufficient informed consent from such persons and provided them with all necessary information, as may be required by applicable law or agreement, for Rhema FCI to store and process any such personal data.

Disclosure of your data

To accomplish the purposes mentioned in this Data Protection and Privacy Policy, your personal data may be disclosed to other entities, including to entities located in countries whose data protection laws may be different from, and less stringent than, those in your country of residence and for which there is no decision of adequacy of the EU Commission considering that the relevant country ensures an adequate level of protection for personal data. You hereby agree and give your consent to Rhema FCI to transfer and communicate your personal data as follows:

  • Transfers to affiliated companies:Rhema FCI may disclose your data to its offices, which are located in the USA, UK, South Africa and Switzerland.
  • Transfers to third parties:Rhema FCI may disclose your data to its third-party contractors located in the USA, UK, South Africa, Australia, Germany, Czech Republic and Switzerland that need to have access to such data in order to process it on Rhema FCI’s behalf or to provide services available at Rhema FCI’s websites, in particular to charities, payment processors, IT service providers, customer support providers, auditors and lawyers. A complete and detailed list of up-to-date third-party service providers is available upon request at info@rhemadurban.co.za. Third-party contractors have executed agreements with Rhema FCI requiring in particular that they abide by the rules of the applicable data protection laws, in particular the EU General Data Protection Regulation 2016/679, and comply with any instruction they receive from Rhema FCI as data controller, regarding personal data.

Newsletter

If you are a registered user of a Rhema FCI website and have supplied your email address, Rhema FCI may occasionally send you an email to tell you about new features, solicit your feedback or just keep you up to date with what’s going on with Rhema FCI and its services. Rhema FCI primarily uses rhemadurban.co.za to communicate this type of information, so Rhema FCI expects to keep this type of email to a minimum.

You may opt-out from receiving Rhema FCI’s emails by logging in to your account, navigating to Settings > Account , scrolling to the bottom of the page, unchecking “I agree to receive communication from Rhema FCI” and clicking the “Save” button. Please also note that if you do opt-out of receiving messages from Rhema FCI. Rhema FCI may still send you important administrative messages and you cannot opt-out from receiving such administrative messages.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Rhema FCI uses cookies to help Rhema FCI identify and track visitors, their usage of the Rhema FCI’s website, and their website access preferences. Rhema FCI’s visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Rhema FCI’s websites, with the drawback that certain features of Rhema FCI’s websites may not function properly without the aid of cookies.

Ads

This Privacy does not regulate the use of cookies by any advertisers. Rhema FCI nonetheless informs you that ads appearing on any of Rhema FCI’s websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.

Google User Data

You can connect your Google and Rhema FCI accounts. When you do this, Rhema FCI uses the full name, e-mail address and picture (if any) from your Google account to update your Rhema FCI account details. You also have the option to explicitly grant Rhema FCI access to your Google Photos in order to display any of your public galleries on your public fundraiser project page.

Facebook User Data

You can connect your Facebook and Rhema FCI accounts. When you do this, Rhema FCI uses the full name, e-mail address and picture (if any) from your Facebook account to update your Rhema FCI’s account details. You also have the option to explicitly grant Rhema FCI’s access to your Facebook photos in order to display any of your public galleries on your public fundraiser project page.

Data Protection and Privacy Policy Changes

Rhema FCI may change its Data Protection and Privacy Policy from time to time and in Rhema FCI’s sole discretion, in particular to comply with statutory data protection and privacy laws. Rhema FCI encourages users to frequently check this page for any changes to this Data Protection and Privacy Policy. If you have a Rhema FCI’s account, you should also check your account dashboard for alerts to these changes. Your continued use of Rhema FCI’s websites after any non-significant change to this Data Protection and Privacy Policy will constitute your acceptance of such change.

If the changes are significant (e.g. your personal data will be processed for new purposes), Rhema FCI will require your consent during your next visit on Rhema FCI’s website. Rhema FCI will not be able to provide you with all or part of its services as long as you have not accepted the amended terms.

Contact

If you need further assistance, please contact the Data Protection Officer at info@rhemadurban.co.za or by visiting Rhema FCI’s website and clicking on “Contact us” to submit your inquiry.

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